TERMS & CONDITIONS    

Welcome to plumlilac – Your Premier Destination for Accessories    

Plumlilac, managed by Scruntex Solutions Private Limited, is committed to providing an exceptional shopping experience for both women's accessories. The following  Terms & Conditions outline your rights and responsibilities when using our website.    

By accessing or making a purchase from plumlilac, you agree to these terms. Please review them thoroughly before proceeding.    

Definitions    

• "We," "Our," "Us" – Refers to plumlilac and its authorized team members.    
• "You," "Customer," "User," "Buyer" – Refers to individuals visiting or purchasing products from our website.    
• "Products" – The selection of women's accessories available for purchase on our platform.    
• "Services" – Includes our online store, customer service, and associated services provided by plumlilac.    

Agreement to Terms    

By using plumlilac, you acknowledge your agreement to these  Terms & Conditions. If you do not agree, please discontinue your use of the site immediately.    

• We reserve the right to modify these terms at any time. Updates will be posted on the website and take effect immediately.    
• Continued use of the site after modifications indicates your acceptance of the updated terms.    

User Eligibility    

• Age Requirement: Plumlilac is intended for individuals aged 18 or older.    
• Parental Supervision: Users under 18 must have parental or guardian approval to use the platform.    
• Accounts that do not meet these requirements may be suspended.    

Account Setup & Security    

Creating an account grants access to exclusive features. By registering, you agree to:    

• Provide accurate and up-to-date information.    
• Keep your account login credentials secure.    
• Notify us immediately of any unauthorized account access.    

Each user is permitted only one account. Your account may be suspended if false or misleading information is provided. We ensure the protection of your data as per our  Privacy Policy.    

Acceptable Use of Our Website    

By using plumlilac, you agree to:    

• Use the website for legitimate shopping purposes only.    
• Avoid engaging in fraudulent activities, misrepresentation, or harmful actions.    
• Ensure your contact and payment details are accurate and up-to-date.    

Additionally, by using the site, you consent to receiving promotional emails, which you can opt-out of at any time by updating your email preferences or contacting our customer service.    

Product Information & Pricing    

We work hard to provide reliable product information, pricing, and availability. However, occasional discrepancies may arise. Prices and stock availability are subject to change without notice, and colors may appear differently depending on your screen settings. Orders may be canceled if discrepancies are identified.    

Placing Orders & Payments    

To ensure smooth transactions:    

• Orders will be processed only after payment authorization is successfully completed.    
• We accept major credit/debit cards and digital wallets for secure transactions.    
• Billing information must match the payment method provided.    
• Failed payments may result in delays or cancellations, and we are not liable for issues caused by third-party payment services.    

Shipping & Delivery Information    

Orders will be processed and shipped as per the guidelines in our  Shipping Policy. Delivery times may vary depending on your location and external factors such as weather or logistical delays. We are not accountable for delays resulting from factors outside our influence.     

To learn more, please visit our Shipping Policy.    

Returns & Refund Policy    

We accept returns within the specified time frame if:    

• Items are unused, in their original condition, and include all original packaging and tags.    
• Refunds will be provided to the same payment method as the initial transaction.    

For complete guidelines, please refer to our  Returns Policy.    

Order Cancellation Terms    

Cancellations must be requested before the order is processed. Once the order is dispatched, cancellations are no longer possible. Orders may be canceled due to:    

• Payment issues    
• Incorrect details    
• Stock unavailability    

For complete information, review our Cancellation Policy.    

Intellectual Property Protection    

Ownership of Content      
All text, images, logos, and other content on plumlilac are either owned by us or used with permission.    

Usage Restrictions      
Reproducing, modifying, or commercially using our content without authorization is prohibited.    

User-Generated Submissions      
By submitting feedback or reviews, you grant us the right to use and display your content. Inappropriate submissions will be removed.    

Privacy & Data Protection    

We collect personal data solely for fulfilling orders and enhancing our services. You may request updates or the deletion of your personal information at any time. We share data only with trusted service providers necessary for our operations.    

For more information, kindly consult our Privacy Policy.    

User Conduct Guidelines    

Users are prohibited from:    

• Engaging in fraudulent or illegal activities.    
• Using offensive language or harassing other users.    
• Violating any part of these  Terms & Conditions.    

Failure to follow these guidelines may lead to account restrictions or termination.    

Handling Disputes    

In case of disputes, we encourage users to reach out to our customer support team for resolution. Mediation or arbitration may be considered before pursuing legal action.    

Limitation of Liability    

We seek to ensure accuracy, but we cannot be held responsible for:    

• Indirect damages caused by interactions with the website.    
• Payment issues resulting from third-party providers.    
• Technical disruptions outside our control.    

All products are provided without any express or implied warranties.    

Legal Governance    

These  Terms & Conditions are governed by Indian law, with any disputes falling under the jurisdiction of Indian courts. 

Severability Clause    

If any clause is determined to be unenforceable, the other terms will still hold.    

Force Majeure Clause    

We are not responsible for service interruptions due to factors beyond our control, including:    

• Natural disasters    
• Government regulations    
• Supply chain disruptions    
• Technical issues    

We will make efforts to minimize disruptions whenever possible.    

Policy Updates & Support    

We may revise these Terms & Conditions from time to time, with any modifications taking effect immediately upon being posted. Regular review is recommended.    

For assistance, please contact us at scruntexsolutionspvtltd@gmail.com.    

Thank you for choosing plumlilac – Where Accessories Redefine Your Style!